Question 1

Can I combine multiple matches into a single bet on x bd — and how do accumulator bets work?

Accepted Answer

Yes, x bd supports accumulator bets (also known locally as "multi bets" or "combo bets"). With this bet type, you select multiple events or matches, and all their odds are multiplied together — giving you the chance to win a much larger payout.

How To:
1. Go to the Sports Betting section and select your first preferred match and outcome — it will be added to your betslip.
2. Select 2 or more additional matches the same way — each selection will be added to your bet slip.
3. Select "Accumulator" or "Multi" on the betslip — the combined odds and potential payout will be calculated automatically.
4. Enter your stake and tap "Confirm Bet".

Please Note: To win an accumulator, every selection must be correct — if even one loses, the entire bet is lost. Adding more selections increases the potential payout but also raises the risk. A 2–4 selection accumulator is generally a good starting point for new bettors. Minimum bet starts from ৳10.

Question 2

Can I deposit directly with bKash, Nagad, or Rocket on x bd — and what is the full list of local payment options?

Accepted Answer

Yes, x bd directly supports all of Bangladesh's most popular mobile financial services. Both deposits and withdrawals can be made through these methods.

Supported Payment Methods:
— bKash: Deposits can be made from both personal and merchant numbers. Withdrawals are sent directly to your bKash personal account.
— Nagad: You can deposit using the Nagad app or via USSD code (*167#). Withdrawals are sent directly to your Nagad number.
— Rocket: You can deposit and withdraw using the Dutch-Bangla Bank Rocket app or USSD (*322#).

Important Information:
— Minimum deposit: ৳200
— Minimum withdrawal: ৳500
— Deposits are typically credited to your balance within 1–3 minutes.
— Withdrawals are processed within 3–10 minutes for members who have completed KYC verification.
— The number you use to deposit must be registered to your own account — withdrawals to someone else's number are not permitted.

Question 3

How to place a bet on a cricket match on x bd — and which markets can you bet on?

Accepted Answer

Cricket is the most popular Sports Betting category on x bd — matches featuring Bangladesh, India, and Pakistan attract the highest number of bets.

Cricket Betting Markets:
— Match Winner: Pick which team will win — the simplest market available.
— Toss Winner: Predict which team wins the toss — great for quick results.
— Series Winner: Which team will lead overall across the series.
— Man of the Match: Which player will be the top performer.
— Over/Under Runs: Whether the total runs in a specific over will be above or below a set number.
— Wicket Markets: Who will take the first wicket, or how many wickets will fall.
— Live In-Play Betting: Bet while the match is in progress — odds update with every ball.

How to get started: Log in to x bd, go to the "Sports" section, and select "Cricket". You'll see a list of ongoing and upcoming matches. Click on any match to view all available markets in detail. Before confirming your bet, carefully review the odds and stake amount on your betslip.

Question 4

Can other members of my household use x bd, or is only one account allowed per address?

Accepted Answer

x bd's policy allows each person to hold only one account — having two accounts under the same name is strictly prohibited.

However, separate individuals sharing the same address or device may each hold their own account, provided the following conditions are met:

— Each account must be registered under a different person's name, with a separate mobile number and a unique ID document.
— Each member must be at least 18 years of age.
— The same payment method (e.g., a single bKash number) cannot be used across two separate accounts.

Why this policy? Using multiple accounts to claim bonuses repeatedly is a violation of our policy. If such activity is detected, all associated accounts will be suspended and balances may be forfeited. If you're unsure, contact support@xbd.onl before registering.

Question 5

Where can I view all my past bets and deposit/withdrawal records — is this available on the app too?

Accepted Answer

Yes, all your transactions and betting history are saved on x bd and can be accessed at any time — both on the website and the mobile app.

How to View Your Betting History:
1. Log in to your account.
2. Click the profile icon in the top right corner.
3. Go to the "My Bets" or "Betting History" menu.
4. Filter by date, game, or status (ongoing / won / lost).

How to view your transaction history (deposits/withdrawals):
1. Go to your profile and select "My Wallet" or "Transaction History".
2. You can filter by date range and transaction type (deposit / withdrawal / bonus).
3. Each transaction shows the amount, date, time, method, and status in full detail.

The same process works on the mobile app too. If you haven't downloaded it yet, Download it from the App page. Up to 6 months of history is available. For older records, please contact support.

Question 6

Is x bd's interface fully available in Bengali — and where can I change the language?

Accepted Answer

x bd is built with Bangladeshi users in mind, so Bengali is the default language. Menus, buttons, notifications, and support chat are all available in Bengali.

How to Change Language:
1. Look for the language selector at the top or footer of the website — it's usually a globe icon or a label reading "বাংলা/EN".
2. Clicking it will show the available languages — you'll find both Bengali and English.
3. Once you select your preferred language, the entire interface will switch to that language.

To change the language in the mobile app, go to the app's Settings ("Settings" or "Preferences") and select the "Language" option.

Keep in mind — some game providers may display their interfaces in English, as they run on third-party software. However, all of x bd's own content is available in Bengali. If you run into any issues, simply contact our support team in Bengali via live chat — they always respond in Bengali.

Question 7

My old mobile number has changed or I entered the wrong name — how do I update my x bd account details?

Accepted Answer

Some details on your x bd account can be updated by yourself, while others require support assistance — for your security.

You can do this yourself:
— Log in to your profile → go to "Account Settings" → "Edit Profile".
— You can update your email address, physical address, and preferences (language, notifications) on your own.
— You can also change your password directly from Settings.

You'll need support for this:
— Change Mobile Number: If your registered number is no longer active, email support@xbd.onl with a copy of your National ID and your new number. Once verified, the update will be completed within 24 hours.
— Name Correction: If you entered an incorrect name during registration, it may cause issues during the KYC process. Contact support and submit a valid ID to request a correction.
— Change Date of Birth: This is only done in cases of genuine error, subject to proof of identity documentation.

After updating any details, log out and log back in — changes may take a few minutes to take effect.

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