X bd takes your personal information seriously. This page explains — in plain English — what data we collect, how we use it, and what rights you have.
Every transaction and login on x bd is protected by 256-bit SSL encryption — the same standard used by banking websites.
Your name, contact number, or financial details are never sold or exchanged. No one receives this information except where required by law.
X bd only collects the data needed to deliver its services. No unnecessary information is ever requested.
Third-party security experts regularly audit x bd's systems. Any vulnerabilities found are addressed immediately.
You can request to view, correct, or delete your personal data at any time — no questions asked.
You can opt out of promotional emails or SMS at any time, with no impact on your core account or services.
Send us a message
support@xbd.onlImportant Notice: By using x bd (xbd.onl), you agree to this privacy policy. If this policy is updated, you will be notified by email and this page will reflect the changes.
X bd believes your personal data belongs to you. We only collect what is strictly necessary to provide our services — nothing more. This privacy policy exists to give you a clear picture of exactly what x bd does and does not do with your data.
Most people in Bangladesh still don't read privacy policy documents carefully — largely because they tend to be lengthy and written in dense legal language. x bd wants to change that. Everything here is explained directly, in plain and simple terms.
This policy applies to x bd's website (xbd.onl), mobile app, live chat, and any other channel through which you interact with us. x bd's affiliate or third-party websites are not covered under this policy.
This privacy policy is part of our Terms & Conditions should be read alongside this document. Together, they form the complete agreement governing your relationship with x bd.
X bd collects data in two ways — what you provide directly, and what is generated automatically as you use our services.
X bd will never ask for or store your full bank account details, PIN, or password. If anyone contacts you requesting this information, it is not x bd.
| Data Type | When Collected | Required? |
|---|---|---|
| Mobile Number | Sign up | Yes |
| Sign up | Yes | |
| National ID Card | KYC / Withdrawal | Yes (on withdrawal) |
| BKash / Nagad number | Payment | Yes |
| Location Data | Login (Security) | No (Automatic) |
| Device Information | Every Session | No (Automatic) |
X bd uses your data only for specific, defined purposes. Those purposes are set out clearly below — no ambiguity.
X bd never sells, rents, or shares your data with third parties for marketing purposes without your consent. This is a core principle we do not compromise on.
X bd retains your data only for as long as necessary. All data is kept while your account is active. After closure, certain data must be retained for legal compliance.
Marketing data is deleted promptly after you opt out — typically within 30 days. If you'd like any data removed, see your rights under Section 7 below.
X bd does not sell or give away your data to third parties. We do work with a select group of trusted partners to operate our services, and only share limited data where necessary to do so.
All partners are required to comply with x bd's privacy standards. They may only use your data for the specific purpose it was shared — nothing else.
X bd does not share your personal data with any ad networks. We do not work with data brokers for retargeting or profiling purposes.
X bd's website and app use cookies. Cookies are small text files saved to your device that help improve your experience on future visits.
The mobile app uses device tokens instead of cookies, which serve the same purpose. You can disable cookies in your browser settings, though doing so may affect certain features on the site.
As an x bd member, you have a number of rights over your own data. To exercise any of them, simply send us an email.
To exercise any of these rights, email us at support@xbd.onl — we will respond within 72 hours.
Submit a request to see all the data x bd holds about you. You'll receive a full report within 30 days.
If any of your details are incorrect, you can request a correction. For errors in your name or date of birth, please contact our support team.
Upon account closure, you may request deletion of any data not subject to legal retention requirements. Some data must be kept by law.
You have the option to opt out of certain uses of your data — for example, requesting to stop receiving marketing communications.
You can request a copy of all the data we hold about you, exported as a file for use elsewhere.
Simply click the unsubscribe link at the bottom of any email or SMS at any time. Changes take effect within 48 hours.
X bd strictly does not serve anyone under the age of 18. No data is collected from children or minors. Age must be declared at registration and is verified during KYC.
If a parent or legal guardian becomes aware that their child has provided information to x bd, please contact us immediately at support@xbd.onl. We will promptly delete the data and close the account.
X bd strongly recommends enabling parental controls on your device or browser — especially in households with underage members. While x bd cannot be held responsible for this, we are always active in promoting awareness.
X bd may update this Privacy Policy at any time. For significant changes, we will notify you in advance via your registered email, and the "Last Updated" date at the top of the page will be revised accordingly.
For any questions, complaints, or requests to exercise your rights under this policy, please reach out through the following:
We aim to respond to all privacy-related requests within 72 hours. Complex requests may take up to 30 days, but you will receive an initial acknowledgement within 7 days.
X bd's privacy policy covers our Terms & Conditions Reading both documents together will give you a complete picture of the rules and terms governing the platform.
Your privacy is our highest priority at x bd. Register now and enjoy a completely secure experience.